Returns & Refunds Policy

Returns & Refunds

All products are quality checked before dispatch and in the unlikely event you experience any faults or problem please contact us. Bandeetas will not be held responsible for any damages or loss during transit.

In accordance with the law you have a 7 day ‘cooling off’ period in which you may have the right to cancel your purchase, you need not give a reason. We are obliged to refund or exchange if the goods are returned in unused and original and resalable condition within 30 days of your cancellation. We cannot accept liability for goods lost or damaged during transport. You are advised to return the product in secure packaging to avoid damage and obtain proof of postage.

Order

Your order will be processed on the same day we receive it. Should an item/fabric be out of stock we will contact you with a date of delivery or offer an alternative to the same value.

Please note that the colours depicted in our website are only a representation of the colours, we can not accept any responsibility for colour and/or shade differences between the representation on the website and the actual fabric.

Payment

If you choose a direct payment gateway to complete your purchase, then payment gateway (for example, PayPal) stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Despatch

Orders within the UK will be dispatched via Royal Mail 2nd class signed for. If you require your order urgently please contact us regarding special delivery at extra cost.